Who We Are

RNUV is an international fashion brand dedicated to creating elegant dresses,
modern Chinese-inspired fashion, and premium sleepwear for customers worldwide.
Through our official website, rnuv.com, we provide
product information, customer support, and secure online shopping services.

Information We Collect

We may collect the following information:

• Name
• Email address
• Shipping address
• Billing address
• Phone number (if provided)
• Payment information processed securely through third-party payment providers
• Order history
• Device and browser information
• IP address
• Cookies and website usage data

How We Use Your Information

Your information may be used to:

• Process and fulfill orders
• Arrange shipping and delivery
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website, products, and services
• Prevent fraud and unauthorized transactions
• Comply with applicable legal obligations

We do not sell or rent your personal information to third parties.

Payment Information

Payments are securely processed by trusted third-party payment providers,
such as PayPal. RNUV does not store your complete payment card information.
Please refer to the respective payment provider’s privacy policy for further
information about how your payment data is handled.

Shipping Information

Your shipping details may be shared with logistics providers, such as DHL,
UPS, FedEx, EMS, or other authorized carriers, solely as necessary to process
and deliver your order.

Cookies

We use cookies and similar technologies to support essential website
functionality, remember preferences, understand how visitors use our website,
and improve the shopping experience.

Certain cookies may be necessary for account login, shopping cart functions,
checkout, security, and other essential features. Where required by applicable
law, we will request your consent before using non-essential cookies.

Data Security

We implement appropriate technical and organizational measures designed to
protect your personal information against unauthorized access, disclosure,
alteration, loss, or destruction. However, no method of transmission over
the Internet or electronic storage is completely secure.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request a copy of certain personal data we hold about you
• Withdraw consent where processing is based on your consent

To exercise any applicable privacy rights, please contact us using the
contact information provided on our website.

Third-Party Services

Our website may use or link to third-party services, including payment
providers, logistics companies, analytics services, and other service
providers. These third parties may process information under their own
privacy policies. We encourage you to review their applicable privacy
policies where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in
our practices, services, or legal requirements. Any updates will be posted
on this page together with a revised “Last Updated” date.